Position: Social Impact Analyst – Good Grid

Job Title: Social Impact Analyst

Company: Good Grid | Protech Solutions, Inc.

Location: Downtown Little Rock, AR

Good Grid is a social impact initiative of Protech Solutions & builds collaborative case management systems for service providers and organizations which empower them to more effectively assist their clients on their path to success. Good Grid is seeking a team member who is creative, bright, detail-oriented and a critical thinker who enjoys working in a fast-paced environment. We are also looking for a personality fit – someone who is empathetic & passionate about working to make a difference in the world.
The Social Impact Analyst will be responsible for:

• Consulting with non-profits, government agencies, and other organizations to optimize their operations through the use of Good Grid, so they must be:
o able to represent the Good Grid in a professional way & be responsible, follow up on actions, make sure that we as a team are not dropping the ball.
o able to clearly communicate (both verbal & written)
o able to create documentation for process flows, use cases, and training manuals

• Communicating with our international team to explain flows, mockup new screens for new features or changes if needed, so they must be:
o able to attend early morning or late night meetings
o excellent at creating mockups (or ready and willing to roll up their sleeves and learn new tools – we are happy to teach those that are motivated)
o someone who appreciates good user interfaces (ie someone who would be able to look at an app that’s not user friendly and an app that is user friendly and be able to figure out why)

• Creating marketing material based on our needs, so they must be:
o comfortable with making flyers/brochures on Microsoft Word (Photoshop is a bonus!)
o a good writer – someone who is comfortable creating content for brochures and can breakdown complex topics or systems into simple terms for our clients to easily understand if need be.
o a great storyteller – someone who can see a vision and communicate that vision (to audiences of all skill levels) whether it’s through writing, images, flowcharts, or videos (again, we can train you on the tools if you can pick them up quickly and are motivated to learn)

• Many other on-the-fly tasks, so they must be:
o flexible – this is more of a personality trait, but we are looking for someone who can jump in wherever they are needed and pick up more tasks rather than someone who is limited to the role they think they fit in.
o a fast learner – someone who says “I can learn that and get this task done” vs someone who says “I don’t know how to do that so I’m not going to try”. We are looking for people who grow and push themselves out of their comfort zone.

Qualifications:
• Bachelor’s degree
• Fully computer literate, specifically in MS Office products – we can teach the rest

If you’re interested, email us at team@goodgrid.com with your resume and a cover letter.