Protech’s 30 Years: Federal Certification Success
At a recent presentation by the National Council of Child Support Directors (NCCSD) Systems and Data Committee and the Office of Child Support Services (OCSS), a nationwide map was shared showing where states stand in their child support system modernization journeys. Each state is charting its own path—some are refactoring or
Designing AI with Humanity at Heart: Lessons from WICSEC 2025
At WICSEC 2025, we had the privilege of leading the session alongside Mike Leach (Leach Consulting Group), Greg Tipping (TipCo), Katie Morgan (Protech Solutions), and Nisha Garimalla (Protech Solutions). Bringing together consulting, technology, policy, and design gave us a conversation that balanced practicality with vision. We
Employee Spotlight: Nine Months, Countless Milestones – Swaroop Sivalenka’s Journey at Protech
When you join a new company, nine months can fly by—or feel like a lifetime. For Swaroop Sivalenka, it’s been both: a whirlwind of learning, growth, and achievement, all while helping shape the future of child support systems in New Jersey. From Day One to Today “I joined Protech in December 2024,” Swaroop reflects. “T
Celebrating 30 Years of Innovation and 10 Years of Success with SC PACSS
This year, Protech Solutions is honored to celebrate two major milestones: our 30th anniversary as a company and the 10-year anniversary of the South Carolina Palmetto Automated Child Support System (PACSS). Together, these achievements reflect not only our commitment to innovation but also the dedication of our people and our s
BIG NEWS: Nevada Earns Federal Certification Under New Standards
Big News From Nevada! Huge congratulations to the Nevada Child Support Program for officially receiving federal certification under the new guidelines. This is an incredible achievement that reflects years of hard work, steady leadership, and a deep commitment to improving services for families across the state. The updated fede
Rebuilding Connections: How Smart Reentry Tools Are Supporting Family Reunification
When someone walks out of a prison gate, the journey home has only just begun. Reconnecting with family, building trust, and finding a safe place to live aren’t just nice-to-haves—they’re essential for a successful reentry. But far too often, the path is anything but smooth. One of the biggest challenges? Finding housing i
Emiley Thomsen: 9 Years of Heart, Impact, and Innovation
Since joining Protech in 2016, Emiley Thomsen has played a key role in the growth and evolution of Good Grid—a project that brings together technology and compassion to make a meaningful difference. This June marks her ninth year with Protech, and her steady leadership and dedication to this work continue to inspire. Congra
Protech Solutions Welcomes Kevin Guistwite to the Team
Protech Solutions, Inc. is pleased to announce that Kevin Guistwite joined our team as a Functional Architect on April 1, 2025. Kevin brings over twenty-two years of experience as a child support services leader establishing strong relationships with local, state, and national child support program partners. He is dedicated to e
GovTech Meets AI: Unlocking New Possibilities
8 Lessons We Learned from Our AI Experts at Protech Artificial Intelligence (AI) is no longer just a concept for the future—it’s actively transforming government operations and the way human services are delivered. From accelerating decision-making to improving resource allocation, AI is helping agencies do more with less, e
Cybersecurity for GovTech Leaders: What You Need to Know
Cyberattacks are no longer a question of if, but when. That’s why government agencies must build cybersecurity into their DNA, ensuring systems don’t just react to threats but anticipate and neutralize them before they cause damage. To help you stay ahead, we spoke with cybersecurity experts Jack Olechowski and Madhu Unnikri