A Beginner’s Guide to Predictive Analytics, AI, and Machine Learning in Social Services
As a trusted technology vendor with 30 years of experience in government and social services, Protech Solutions, Inc. is committed to advancing the future of social services through technology and knowledge sharing. To support this mission, we’re launching Technical Term Talks, where we’ll demystify essential technical terms
Exploring Cloud Computing, Internet of Things (IoT), and Digital Transformation for Policy Leaders
This week, we’re diving into three transformative technologies: Cloud Computing, Internet of Things (IoT), and Digital Transformation. By understanding these concepts, you’ll be better equipped to leverage them in your projects and initiatives. Cloud Computing What is Cloud Computing? Cloud computing is a technology
How AI is Changing Our Work
We are committed to using the latest technology. For the past few years, we have focused on adding artificial intelligence (AI) to all our technology solutions. This helps us work more efficiently, improve customer support, and change the way we develop software. Here’s how AI is improving our work: Saving Important Informatio
Enhancing Healthcare Outcomes through Community Collaboration
Understanding the Importance In recent years, the healthcare sector has increasingly recognized the significance of Social Determinants of Health (SDOH) – socioeconomic factors that significantly impact an individual’s overall well-being. While healthcare providers understand this, addressing these factors can be challen
Introducing The Good Grid – Community Reentry Portal
Protech Solutions, Inc. and the Arkansas Community Correction (ACC) have created a partnership to plan and implement a comprehensive social services portal designed to systematically address and reduce recidivism among felony offenders in the State of Arkansas. This initiative is called The Good Grid, and we envision that it wil
Mobile Portal & Kiosks
Access is only a touch away with our mobile and kiosk apps. Get access to all your child support needs 24/7 from our mobile application or in your local office at one of our new kiosks. Our mobile applications run on smartphones, tablets and other mobile devices allowing 24/7 access to your child support needs. Th
Imaging Solutions: An Overview
In this blog post, we will give an overview of managing, displaying, and printing images of documents for the State of Arkansas. Many people don’t really know what an imaging solution is. Here is a run-through of how our system works in Arkansas: Imaging of system-generated notices that are returned by th