Big news: Ethan McKinney has joined Protech Solutions as VP of Business Development and Corporate Strategy.
Ethan brings something we value deeply at Protech: real perspective from inside the system. He’s been a Deputy Prosecuting Attorney, a county Child Support Director, and a national leader helping agencies modernize IV-D systems in ways that actually work in the real world. He’s also a nationally recognized voice in the field
Giving Back When It Matters Most
Giving back to the community has always been important to us. Recently, Protech Solutions, Inc. had the opportunity to support Catholic Charities of Northern Nevada during a time when many families are facing increased food insecurity across the region. This support helped expand meal programs through St. Vincent’s Food Pantry
Spreading Holiday Joy: PACSS Teams Come Together to Support Foster Children
The holiday season is a time for generosity, connection, and community. This year, the Protech PACSS (Palmetto Automated Child Support System) project team partnered with South Carolina’s PACSS staff to make the season a little brighter for local foster children by adopting families for Christmas. Together, team members worked
Honoring Tribal Child Support Programs During Native American Heritage Month
November marks Native American Heritage Month—a time to honor the histories, cultures, and invaluable contributions of Indigenous peoples across the United States. At Protech, we celebrate this month with gratitude and admiration for the Tribal Nations we serve and the enduring strength and innovation of Native communities. On
Quick Wins, Big Results: A Smarter Path to Modernization
Fall is a season of quiet change. The trees shift color one leaf at a time. The air turns a little crisper each morning. Transformation doesn’t arrive overnight — it builds in small, steady steps. So much of government modernization works the same way. Last week at the NCSEA Virtual Vendor Showcase, we shared this […]
Rebuilding Connections: How Smart Reentry Tools Are Supporting Family Reunification
When someone walks out of a prison gate, the journey home has only just begun. Reconnecting with family, building trust, and finding a safe place to live aren’t just nice-to-haves—they’re essential for a successful reentry. But far too often, the path is anything but smooth. One of the biggest challenges? Finding housing i
Emiley Thomsen: 9 Years of Heart, Impact, and Innovation
Since joining Protech in 2016, Emiley Thomsen has played a key role in the growth and evolution of Good Grid—a project that brings together technology and compassion to make a meaningful difference. This June marks her ninth year with Protech, and her steady leadership and dedication to this work continue to inspire. Congra
Powering GovTech AI with Citizen Insights
Why Does Citizen-Generated Data Matter? Imagine this: Instead of relying solely on data from government databases or third-party sources, you get direct input from the people who are actually affected. That’s the magic of citizen-generated data—it reflects real-world experiences. This is especially critical in areas like pub
Building Better Systems: Marcus Howard’s Takeaways from the 2025 NCSEA Policy Forum
I attended a session hosted by the National Child Support Engagement Association (NCSEA), where leaders from Arizona, Virginia, and California shared their experiences in modernizing child support services (moderated by Matt Sauter). Their thoughtful approaches highlight how technology, engagement, and adaptability can create