Quick Wins, Big Results: A Smarter Path to Modernization
Fall is a season of quiet change. The trees shift color one leaf at a time. The air turns a little crisper each morning. Transformation doesn’t arrive overnight — it builds in small, steady steps. So much of government modernization works the same way. Last week at the NCSEA Virtual Vendor Showcase, we shared this […]
Rebuilding Connections: How Smart Reentry Tools Are Supporting Family Reunification
When someone walks out of a prison gate, the journey home has only just begun. Reconnecting with family, building trust, and finding a safe place to live aren’t just nice-to-haves—they’re essential for a successful reentry. But far too often, the path is anything but smooth. One of the biggest challenges? Finding housing i
Emiley Thomsen: 9 Years of Heart, Impact, and Innovation
Since joining Protech in 2016, Emiley Thomsen has played a key role in the growth and evolution of Good Grid—a project that brings together technology and compassion to make a meaningful difference. This June marks her ninth year with Protech, and her steady leadership and dedication to this work continue to inspire. Congra
Powering GovTech AI with Citizen Insights
Why Does Citizen-Generated Data Matter? Imagine this: Instead of relying solely on data from government databases or third-party sources, you get direct input from the people who are actually affected. That’s the magic of citizen-generated data—it reflects real-world experiences. This is especially critical in areas like pub
Building Better Systems: Marcus Howard’s Takeaways from the 2025 NCSEA Policy Forum
I attended a session hosted by the National Child Support Engagement Association (NCSEA), where leaders from Arizona, Virginia, and California shared their experiences in modernizing child support services (moderated by Matt Sauter). Their thoughtful approaches highlight how technology, engagement, and adaptability can create
Holistic Support in Action: Katie Morgan’s Takeaways from the 2025 NCSEA Policy Forum
Holistic Family Support Is Transforming OutcomesHealth and Human Services agencies are leveraging innovative grants like NextGen and FES, and seeing their impact in action has been inspiring. Virginia’s Family Engagement Services (FES) case managers are delivering comprehensive, wraparound support—addressing food insecurity,
Bridging Family Support: Tiffany Cosey’s Takeaways from the 2025 NCSEA Policy Forum
How thankful I am to have experienced such a moving and impactful session at NCSEA Policy Forum 2025 on Bridging Child Support with Maternal and Child Health: Advancing Equity and Wellness. Moderated by our friend and Former Commissioner Tanguler Gray, the session felt less like a panel discussion and more like a heartfelt call
Investing in Ourselves to Benefit Others
Reflections from Patrick Jinks’ SC Thrive Keynote Protech Solutions, Inc. has been proud partners with SC Thrive for over five years, and together with CareSouth Carolina, we’ve made a significant impact on the lives of South Carolinians. One of our greatest achievements has been Thrive Hub, an award-winning, web-based
Innovating Support: A Technology Vendor’s Perspective on Fairness, Poverty Reduction, and Family Wellbeing
In today’s complex social support landscape, technology isn’t just a backdrop—it’s a catalyst for meaningful change. As a technology vendor deeply involved in initiatives spanning fatherhood support, government benefits, homelessness, and corrections, we’re committed to advancing not just tools but transformative solut